Privacy Policy

1. Data Controller
Individual Entrepreneur Kristina Alekseevna Dokuchaeva TIN (INN): 771822637609 OGRNIP: 326774600365062
Contact for data protection inquiries: k.wow.agency@gmail.com
Telegram: @kwowagency
This Policy applies to all information the Controller may obtain about visitors to kwow.agency.

2. What Data We Collect
We process the following personal data:

• Name
• Email address
• Phone number (optional)
• Messenger contact (Telegram or other — optional)
• Information voluntarily provided through contact forms, messengers, or email

We also collect anonymised technical data (cookies) through:

• Google Analytics (Google LLC, USA)
• Yandex.Metrica (Yandex LLC, Russia)
• Tilda platform built-in tools (Tilda Publishing Ltd)

3. Purposes of Processing

• Responding to inquiries submitted via the contact form
• Providing information about kwow.agency services
• Entering into and performing service agreements
• Sending marketing and informational materials (only with explicit consent)
• Improving website quality based on anonymised analytics

4. Legal Bases for Processing


5. Retention Period
Personal data is retained for no longer than 3 years from the date of the last interaction, or until consent is withdrawn. Upon expiry, data is deleted or anonymised.

6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
When using third-party services, data is processed in accordance with their respective privacy policies:

• Google Privacy Policy
• Yandex Privacy Policy
• Tilda Privacy Policy

7. Third-Party Disclosure
We do not share personal data with third parties without the subject's consent, except as required by applicable law or necessary for the performance of a contract.

8. International Data Transfers
As we work with clients both in Russia and internationally, some data may be processed on servers located outside the Russian Federation. Transfers are carried out either with the subject's consent or as necessary for the performance of a contract (Art. 6(1)(b) GDPR).
Where data is transferred from the EU/EEA, we rely on Standard Contractual Clauses or other GDPR-compliant mechanisms as applicable.

9. Your Rights
You have the right to:

• access your personal data and receive information about its processing;
• request correction of inaccurate data;
• request erasure of your data ("right to be forgotten");
• withdraw consent at any time;
• request restriction of processing;
• lodge a complaint with the competent supervisory authority in your country of residence.

We respond to requests within 30 days. To exercise your rights: k.wow.agency@gmail.com or @kwowagency on Telegram.

10. Cookies
kwow.agency uses cookies for proper site functionality and anonymised analytics. On your first visit, a cookie consent banner is displayed with the option to accept or decline.
You may withdraw consent for non-essential cookies at any time via your browser settings. Disabling cookies may affect site functionality.


11. Consent
By completing a contact form and confirming acceptance of this Policy, you consent to the processing of your personal data for the stated purposes. Consent may be withdrawn at any time by contacting: k.wow.agency@gmail.com.

12. Changes to This Policy
We may update this Policy from time to time. The current version is always available at kwow.agency. Last updated: 19 May 2026.

Legal NoticeSite Operator

The website kwow.agency is owned and operated by:
Individual Entrepreneur Kristina Alekseevna Dokuchaeva TIN (INN): 771822637609 OGRNIP: 326774600365062
k.wow.agency@gmail.com
Telegram: @kwowagency

Intellectual Property
All content on kwow.agency — including but not limited to texts, visual materials, design elements, photographs, and logos — is protected by copyright under the legislation of the Russian Federation and applicable international conventions (Berne Convention, etc.).
No content may be reproduced, distributed, or used without the prior written consent of the copyright holder.
Quotation of up to 30% of original content is permitted provided a direct, active hyperlink to kwow.agency is included.

Case Studies & Portfolio
Case studies marked as NDA-protected are presented in anonymised format: without brand names, specific metrics, or identifying information. Only methodology and process are described. This format does not constitute disclosure of confidential or proprietary information.

Disclaimer
The operator is not responsible for the content of external websites linked from this resource.
Information on the website is provided for general informational purposes only and does not constitute a public offer. Terms of engagement are agreed individually.

Advertising
Responsibility for the content of advertising materials rests with the respective advertiser, in accordance with applicable advertising law in the jurisdiction of publication.

Social Media
kwow.agency may display links and icons for the following platforms:

• Instagram — owned by Meta Platforms, Inc. Instagram is a widely used social media platform available internationally. Note: Meta Platforms, Inc. has been declared an extremist organisation by Russian courts; its products are restricted in Russia. Links are provided for informational purposes for users outside the Russian Federation.
• Facebook — owned by Meta Platforms, Inc. (see above).
• Telegram — operated by Telegram Messenger Inc. Used as a primary communication channel.

Governing Law
This Legal Notice is governed by the laws of the Russian Federation. Where Russian law does not address a particular matter, the law of the country in which services are rendered shall apply.

Contact
For enquiries regarding use of materials, business requests, or other matters: k.wow.agency@gmail.com, @kwowagency (Telegram)

Terms of Use

1. General
These Terms of Use ("Terms") govern access to and use of the website kwow.agency ("Site"), operated by Individual Entrepreneur Kristina Alekseevna Dokuchaeva (TIN: 771822637609, OGRNIP: 326774600365062, "Agency").
By accessing or using the Site, you agree to be bound by these Terms.

2. Purpose
kwow.agency is an informational website for a marketing agency. It is intended to present the Agency's services, portfolio, and contact information, and to facilitate enquiries about potential collaboration.
The Site is directed at professional (B2B) users — companies, brands, entrepreneurs, and specialists seeking marketing, promotion, and strategy services.

3. Acceptable Use
3.1. You agree to use the Site in accordance with applicable laws and these Terms.
3.2. You may not:

• copy, reproduce, or distribute Site content without the Agency's prior written consent;
• use the Site for fraudulent or unlawful purposes;
• take any action that may impair the functioning of the Site.

4. Intellectual Property
All content on the Site is the exclusive property of the Agency or relevant third-party rights holders who have granted appropriate licences. Unauthorised use is prohibited.

5. Contact Forms & Enquiries
5.1. By submitting a contact form, you agree to the Privacy Policy and consent to the processing of your personal data as described therein.
5.2. The Agency will endeavour to respond to enquiries within 2 business days of receipt.
5.3. Submitting a form does not constitute entering into a contract. Service terms are agreed and formalised separately.

6. Limitation of Liability
6.1. The Agency is not liable for:

• the content of external websites linked from the Site;
• temporary unavailability of the Site due to technical maintenance;
• actions of third parties.

6.2. Information on the Site is provided for general informational purposes only and does not constitute a binding offer.

7. Amendments
The Agency reserves the right to amend these Terms at any time. The current version is always available on the Site. Continued use of the Site following any amendments constitutes acceptance of the updated Terms.

8. Governing Law & Disputes
These Terms are governed by the laws of the Russian Federation. Disputes shall be resolved through negotiation; if no agreement is reached, in accordance with applicable law.
For users in the EU/EEA: these Terms do not limit any rights you may have under the consumer protection or other mandatory legislation of your country of residence.

9. Contact
k.wow.agency@gmail.com
@kwowagency (Telegram)